Word of Mouth Marketing as Part of Your Marketing Plan and Strategy

Word of Mouth Marketing How often have your heard someone say that they use “word of mouth” to market their business? Maybe you have said it yourself. Some have even said that this is the only way they market their… Continue Reading Word of Mouth Marketing as Part of Your Marketing Plan and Strategy

The Unexpected Stands Out

The Unexpected Stands Out These are the words of a very wise man that I have followed for quite some time. Shep Hyken writes about creating great customer service experiences. It was in one of his newsletters that I saw… Continue Reading The Unexpected Stands Out

Starting a Small Business to Survive the Tough Times

Some might think that this is the WORST time to start a business. We are seeing businesses- big and small- dropping like flies. Starting a small business is risky- we all know that and have seen the statistics to prove… Continue Reading Starting a Small Business to Survive the Tough Times